What is Bitrix24?

Bitrix24 is a collaboration software with complete tools for management, collaboration, and communication.

Bitrix24 gives you a unified platform for your files, projects, messages, tasks, and contacts. You can immediately use the platform by simply registering for an account and then inviting your colleagues. Through the Activity Stream, everyone in your team can keep track of tasks and effectively work together to progress on the project.

Bitrix24 Implementation Expert, Union Mercantile Solutions

Its main solutions include social network, tasks and projects, CRM, document management, file sharing, calendar and planning, sales team management, email, telephone, and HR management. It also has a mobile solution that works on your smartphone or tablet whether it’s Android, iPhone, or iPad.

Users can start with a free plan with all the essential tools and features: up to 12 users, online storage, and collaboration tools. The cloud-hosted premium plans are highly scalable to be accessed on any device. An on-premise solution is also available for complete data control, source code access and an array of additional tools. The Bitrix app marketplace is available to create your own apps or use your existing systems.

Overview of Bitrix24 Benefits

  • Bitrix24 is a free collaborative tool available for up to 12 users.
  • Both iOS and Android apps are also free.
  • In paid plans, you do not have to pay for a separate user but for additional disk space and some optional features.
  • Bitrix24 offers virtual telephone calling
  • It is equipped with comprehensive functions for intranet services. Meaning, it can support all sorts of files including wikis, photo galleries, and calendars.
  • Company services include employee directory, task and work time reporting, absence chart, and visual structure
  • Time management tools include check-in/out feature, regular work reports, and daily planner
  • Time planning features include event scheduler, calendars, and meeting manager (with CalDAV and Outlook sync)
  • Document libraries with WebDAV support, versioning, and flexible permission systems
  • Social search that covers all system objects including events, tasks, and uploaded documents. Results conform to access permissions
  • CRM with and visual business process construction features and CRM integration
  • Bitrix24 offers a collaboration and communications platform for both internal and external operations
  • Since the full tool set is cloud-hosted, customer need to get used to only one user interface.
  • You can store, search, discuss, and share documents and other files
  • Coordinate projects, schedules, and tasks
  • You can manage external communications though extranet and CRM and with minimal navigation.

Overview of Bitrix24 Features

  • Activity Stream intranet center
  • Bulk email
  • Calendar sharing
  • Company structure
  • CRM
  • CRM reports
  • Daily planner
  • Email notifications
  • Extranet
  • File sharing and versioning
  • Instant messages
  • Photo albums
  • Project groups
  • Sales funnel
  • Simple access assignment
  • Tasks
  • Task reporting
  • Time management
  • User profiles
  • Workflow

What Problems Will Bitrix24 Solve?

No Need for Multiple Applications

The different departments in one business utilize varying software solutions. So there’s a high chance that you might need to invest in multiple platforms such as CRM systems, PM applications, marketing software, as well as internal communication tools. To help you save money as well as streamline your entire process, Bitrix24 offers over 30 tools in one convenient interface. This way, you can address the different needs of your operations without needing to implement numerous software solutions.

Communicate with All Stakeholders Instantly

Transparency with your stakeholders is important if you want to make smart business decisions as quickly as possible. Luckily, Bitrix24 can serve as your social network. It supports real-time communication so you can easily get in touch with employees and investors when you need to make a decision about certain aspects of your operations. Be it group chat or video conferencing, this tool can support your preferred channels of communication.

Improve Employee Engagement

In many companies, there is a disengaged workforce – employees often lack initiative, because they don’t feel that their opinion counts and that they can influence processes. Bitrix24’s tool called Company Pulse lets you easily identify employees who are struggling, and gamification tools offered by Bitrix24 help people get recognition which in turn increases employee engagement.