Managed Service

Drive Superior Performance while Optimizing Operational Overheads

Continually maximizing IT performance while reducing costs is an ongoing challenge that organizations face today, as the business requirements continue to evolve and the pressure of capital investment mounts. Effectively managing the evolving IT infrastructure amidst growing cloud adoption, and meeting enterprise IT demands in the wake of dynamic market conditions and increasing competitive pressures, can be complex and cost-prohibitive. Partnering with a managed services provider allows smart businesses to make the most of emerging technologies by minimizing costs and maximizing their value.

Leverage Managed Services: Keep Pace with Dynamic Business Requirements

UMS offers end-to-end managed services comprising application development and integration support. Our consultants bring to the table deep domain expertise to understand unique business process requirements, configurations, end-user traits, as well as the level of customization needed. The UMS team complements the capabilities of internal teams by helping clients leverage multiple capabilities including business process support, issue management and resolution, training services, performance management, continuous improvement, and scale-up of service offerings (see figure.1).

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Solution Benefits

UMS’s managed services offerings help companies better align their objectives with desired business outcomes, maximize uptime, and drive synergies by leveraging the latest technologies.

  • Rapid response: Leveraging our enterprise-class remote monitoring and management systems, we enable rapid response to issues and evolving business needs, in turn, allowing our clients to enhance their responsiveness to dynamic operational requirements.
  • Superior performance: Our proactive monitoring and support services help minimize disruptions and maximize performance, leading to near-zero downtime and fewer glitches.
  • Tailored technology: Our team of experts takes a holistic approach to deliver services tailored to specific business requirements, thereby driving outcomes aligned with business objectives.
  • Cost reduction: Our services reduce IT complexity and enhance efficiencies, enabling businesses to get more out of their IT infrastructure. Our service model is geared to lower IT costs by reducing investments in infrastructure and the cost of hiring and training resources, while speeding up application development and implementation.

Why Pay More for Less?

How much of your free time do you spend trying to maintain your IT infrastructure? Probably a lot.

Do you notice that you’re having to deal with costly downtime every time your network crashes, or that you find something that needs to be replaced? Your internal IT guy – if you even have one – probably isn’t doing the most efficient job trying to do everything alone.

Luckily, we can help you get back on track and free up your workload with our effective managed IT solutions.

Our managed IT solution includes:

  • A diverse staff that’s knowledgeable in every major industry for specialized technical expertise
  • A designed IT scorecard that holds us to the highest standards and provides complete accountability
  • Proactive monitoring of your technology around the clock

Managed IT Solutions from Industry Experts

With us handling all of your business IT services, you’ll experience the benefits of exceptional IT managed solutions at a low, flat, monthly rate, including:

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Decreased Downtime
Our expert technicians are constantly maintaining and improving your technology, so you gain confidence in your uptime.

If anything happens, we’ll also be there in a flash. For you, that means less time waiting for service and more time getting work done.

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Consistent Compliance
In the modern business landscape, there are countless IT-related rules and regulations that companies must adhere to.

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More Freedom 
When you’re responsible for your own IT, you have to worry about different problems every day. But with a managed IT provider, you don’t have to think about any of that.

You can focus on growing your company and doing what you do best, all while we expertly handle your IT-related matters.

“In this world of specialization, outsourcing to DivergeIT is one of the best decisions we have made, which has freed us up to focus on what we do best.”Doug Gold
CFO, Richardson & Patel LLP